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Security

What should I do to keep my wallet safe?

Here, we highly recommend the use of physical or offline storage, which can be stored in multiple channels (must be safe channels), and do not lose or disclose your security information. In this way, even if the wallet is abnormal, you can continue to use it by importing the private key or mnemonic.
  1. 1.
    Don't execute QR codes and links from unknown sources.
  2. 2.
    Don't disclose any sensitive information of yourself.
  3. 3.
    Don't take screenshots or take photos to save private keys or mnemonic.
  4. 4.
    Don’t use wallets or export private keys and mnemonics in an insecure environment.

Could I retrieve my wallet if I forget my mnemonics?

No.
If you lost your mnemonics, it means you have lost your wallet. Boxch does not store your mnemonics. So keep it safe!

What if I made a wrong transaction? How do I reverse it?

Sorry. Because Boxch is a decentralized light wallet, we are not able to track or recover any transactions.
We highly recommend double-checking your input information while transferring.